Measure your wrist and select according to available sizes:
Use a cloth ruler or a ruler and a string to measure your wrist. Left and right wrist size may vary, be sure to measure the wrist you intend to wear your bracelet on.
Taking good care of your identification jewelry, with regular cleaning, will prolong its life and provide years of enjoyable wear. Your MedicAlert jewelry can be cleaned with warm soapy water and a soft brush. Important: Avoid all abrasive or ammonia-based substances to keep the original finish of your product intact. MedicAlert products feaure Natural Sterling Silver and are 100% nickel free. Abrasive or chemical cleaners will erode the finish and could subject your product to tarnishing. Like all sterling silver jewelry, over time and with continued wear, it may develop a lower luster patina effect. You can clean your jewelry with a non-abrasive liquid or cream jewelry cleaner and a soft brush or by immersing it in warm soapy water and soft brush.
All MedicAlert identification products including emblems, chains, bands, beads, crystals, pearls, leather bands, latex-free rubber, and attachments carry a 1 year warranty, from the date of purchase, against all defects in material and workmanship. Members may return defective products within 1 year from the original date of purchase for replacement or repair. Members are responsible for paying the shipping costs to return the product to MedicAlert.
Citizen Watches: MedicAlert offers a 1 year engraving warranty on Citizen watches. There is an additional limited five-year warranty for the watch movement and components provided by Citizen Watch Company.
Roots Tuff Watch: Roots Canada offers a 2 year warranty on the Roots Tuff watch movement, dial and hands and a 1 year warranty for manufacturer's defects on the nylon strap.
We offer free resizing of all bracelet chains within 30 days from the date of shipment. After 30 days, a resizing fee will apply and members are responsible for shipping the product to MedicAlert for resizing.
Return PolicyCustomized engraving of medical information on the emblem prevent MedicAlert from offering any refunds on identification products.