Member Statement

Membership with the Canadian MedicAlert® Foundation ("MedicAlert") is conditional on an individual’s acceptance of the following terms and conditions (the "Member Statement").

I ACKNOWLEDGE and agree that:

  • on my becoming a member, MedicAlert will create and maintain, an electronic member record (“File”) containing personal and personal health information that I provide or arrange to have provided to MedicAlert (together “my Personal Information”), which File will be identified by my name and held at 2005 Sheppard Avenue East, Suite 800, Toronto, Ontario M2J 5B4 and will provide me with: i) a custom engraved MedicAlert bracelet, necklace or watch; ii) the 24-hour MedicAlert Emergency Hotline service;  iii) a MedicAlert membership card and iv) secure web based access to my File (collectively the “Services”);
  • MedicAlert will use and disclose my Personal Information for the purposes of providing and administering the Services, including without limitation, providing my Personal Information to emergency responders and other health professionals (collectively “Responders”) who contact MedicAlert, may transfer my Personal Information to third party service providers retained by MedicAlert to assist it in administering or providing the Services where necessary for the provision of the Services, and will allow MedicAlert Foundation International, which operates in the USA, access to my File for the purpose of providing the MedicAlert Emergency Hotline;
  • I will advise MedicAlert promptly of any error on my File, MedicAlert bracelet, necklace or watch  or membership card, update  my File information at least once per year  and pay any and all service fees associated with my membership on or before the renewal date of my membership and I understand that if I do not pay applicable service fees or have not updated my File, MedicAlert will stop providing me with regular Services;
  • MedicAlert or Responders may contact the emergency contacts I have provided for or with information about me in case of an emergency and MedicAlert will accept information about my health from emergency contacts and guardians listed in my File, provided the contacts and guardians know my member number; full name, date of birth, and address, but will not disclose my Personal Information unless I have instructed otherwise;
  • MedicAlert, its officers, directors, employees and representatives, will not be liable for any claims, actions, damages, losses or consequences of any kind arising out of or in connection with any errors or omissions in my Personal Information (regardless of whether such information is provided by me or by a third party);
    MedicAlert may use aggregate health information, which is not in a form that identifies me or any other individual, for research projects or studies of interest to the health care community; and
  • unless I have indicated otherwise, I will receive by e-mail or any other method of communication chosen by MedicAlert, informational mailings such as the MedicAlert newsletter and information on charitable works, programs and services that may be of interest to me (“Informational Mailings”);  [ Note: Members may update their preferences online or phone 1-800-668-1507 ]
  • I UNDERSTAND that I may obtain a copy of MedicAlert’s privacy policy, more information about its privacy practices and information about accessing or correcting my Personal Information on MedicAlert’s website at http://www.medicalert.ca or by calling MedicAlert’s Chief Privacy Officer at 1-800-668-1507.
Questions? Call toll free and talk to us at 1-800-668-1507 or Request a Call Back
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