FAQ

 

1. Who can benefit with the Garmin Activity Tracker?

The Garmin Activity Tracker is ideal for anyone interested in getting more active. Its innovative features monitor your progress to better fitness, while keeping you on-track and motivated. Of course, in addition to the benefits of a more active lifestyle, the MedicAlert emblem on the strap means you’ll enjoy the peace-of-mind that comes with carrying Canada’s most respected medical ID.

 

2. What’s unique about the Garmin Activity Tracker?

Each Garmin Activity Tracker offers many features which can make getting fitter simple and engaging. Its battery lasts over a year before it needs changing, so you can wear it 24/7 without having to worry about recharging. A backlight means the display can be read anytime, even at night. The audible move bar feature reminds you to stay active. Plus, it automatically and wirelessly syncs with Garmin Connect™, a free online fitness community on which you can track your progress and earn virtual badges for extra motivation. You can also join online challenges and connect, compete and compare with friends and family around the world. For more features on activity trackers like vívofit®, vívomove®, vívosmart® HR+ and Approach® visit garmin.com

 

3. Who is Garmin?

Garmin has been a leading manufacturer of fitness devices, including wearable activity trackers like the vívofit®, vívomove®, vívosmart® HR+ and Approach®, for more than a decade.

 

4. Will my medical information be stored in my Garmin Activity Tracker?

The Garmin Activity Tracker is specifically designed to track your physical activity and help you achieve your fitness goals, whether big or small. It will not store medical or personal information. The MedicAlert emblem on the strap of the Activity Tracker is your assurance that you’re protected in the event of an emergency.

 

5. How do I return my Garmin Activity Tracker?

If you have any service issues or ever need to return your Garmin Activity Tracker for any reason, please contact us first. The attached MedicAlert engraved emblem will need to be removed prior to shipping. Please call customer service at 1-800-668-1507.

 

6. What if I have a technical question?

For technical questions, visit garmin.com or call their Canadian customer service at 1-866-429-9296.