Maintain the brilliance of your natural Sterling Silver MedicAlert medical ID with a regular schedule of cleaning and be careful not to use an abrasive sponge, cloth or cleaner on your product as these will scratch the surface. Silver cleaning solutions offer the best results and are especially helpful in cleaning the chain and clasp quickly.
Leather Care and Cleaning
Place a small amount of gentle, moisturizing soap on a damp cloth and work it into a light lather. Rub the damp cloth on the leather without getting the leather too wet. Using a fresh damp cloth, wipe off the leather. Do not use water to rinse the leather. Polish the item with a dry towel. After it has dried completely, treat the leather with a leather conditioner.
Tarnishing
Like all Sterling Silver products, over time and with continued wear, it may tarnish. In some cases, tarnishing may happen much faster when it comes in contact with chemical agents (like perfume, lotion and chlorine) and acidic skin ph. Individuals with diabetes and individuals taking anticoagulants are also more likely to experience tarnishing.
MedicAlert medical ID Persona Bracelet with Sterling Silver Emblem are thoroughly tested and inspected and come with a 1 year warranty on manufacturer defects from the date of purchase. Please review the purchased items carefully for any defects or errors and report them to us within 10 days. Warranty shall be void if the products have been tampered with by anyone not authorized by MedicAlert. Warranty does not cover products damaged from normal wear; damage resulting from misuse or accidental handling; and changes in engraved information after engraved product is approved. For warranty and/or repair services, please contact Subscriber Services at 1-800-668-1507.
We offer 1 free resizing on bracelet chains that are available in multiple sizes within 30 days from the date of shipment. After 30 days, a resizing fee will apply and subscribers are responsible for shipping the product to MedicAlert for resizing.