ALERT! The MedicAlert Website and 24/7 Hotline will be offline beginning at 6:00PM Thursday, February 9, 2023 until Sunday, February 12, 2023 as we transition to our new system. Our Contact Centre will also be closed on Friday, February 10 for the system transition and will re-open at 9:00 am EST Monday, February 13 to assist with all of your needs. We apologize for any inconvenience.
If you have a medical emergency, please call 9-1-1.
We are currently experiencing higher than normal call volume. Please expect longer wait times.
When you call in, please feel free to take advantage of the call back feature to keep your place in queue.
We thank you for your patience.
We are currently experiencing higher than normal call volume. Please expect longer wait times.
When you call in, please feel free to take advantage of the call back feature to keep your place in queue.
We thank you for your patience.
CONTACT   1.800.668.1507 LOGINcart 0
Who needs to wear a medical ID?

1 out of every 3 Canadians has a medical condition, or takes a medication, that emergency responders and medical professionals need to know about in an emergency. If you live with one or more of the following, please consider getting MedicAlert protection today.

Allergies Animals  Bee stings  Latex  Nuts  Penicillin  Sulfa drugs
Medical and Cognitive Conditions Alzheimer’s disease and other dementias  Asthma  Autism  Diabetes  Epilepsy  Heart disease
Medications Beta blockers  Blood thinners  Chemotherapy  Immunosuppressants  Insulin  Monoamine Oxidase Inhibitors (MAOIs)
Devices Artificial heart valve  Cochlear implant  Hearing aid  Insulin pump  Pacemaker  Stents, shunts, pins
Other needs No blood transfusions  Organ donor
Are you a parent or caregiver?
Caregiving is one of the important -- and demanding -- roles any of us will ever play. We want to help. If you care for a person with a medical condition, rest assured that MedicAlert will enable police, paramedics and other emergency responders to identify your loved one’s condition if you can’t be there for them. Plus, with our exclusive Family Notification Service, you’ll be notified as soon as possible of your loved one’s situation and location in an emergency.

MedicAlert is also ideal for ensuring the safety of those living with Alzheimer’s, autism or other cognitive conditions.