ALERT! The MedicAlert Website and 24/7 Hotline will be offline beginning at 6:00PM Thursday, February 9, 2023 until Sunday, February 12, 2023 as we transition to our new system. Our Contact Centre will also be closed on Friday, February 10 for the system transition and will re-open at 9:00 am EST Monday, February 13 to assist with all of your needs. We apologize for any inconvenience.
If you have a medical emergency, please call 9-1-1.
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COVID-19 – How MedicAlert Foundation Canada is helping
Protect Canada’s most vulnerable during COVID-19.

Our members are disproportionately affected by the virus, particularly a growing number of seniors who may have limited resources. This is a challenging time for all of us – imagine the anxiety of being a high-risk senior.

You can ease someone’s fear and help safeguard their life by contributing to our No Senior Without Program today.

We want to assure you that MedicAlert’s 24/7 Emergency Hotline is fully operational.

As the situation in Canada rapidly shifts, we are taking measures to “flatten the curve,” assist our first responder partners, and keep both our subscribers and employees safe.

We are also committed to maintaining the quality service you have come to expect from us. As always, our customer service representatives are ready to take your calls between 9am and 6pm (Eastern Time) Monday to Friday at 1-800-668-1507.

Please note: following the recommendation of Public Health officials, we have closed our Toronto office to visitors. Thank you for your understanding.

MedicAlert Foundation Canada
We are sorry, but support is not available at the moment.