ALERT! The MedicAlert Website and 24/7 Hotline will be offline beginning at 6:00PM Thursday, February 9, 2023 until Sunday, February 12, 2023 as we transition to our new system. Our Contact Centre will also be closed on Friday, February 10 for the system transition and will re-open at 9:00 am EST Monday, February 13 to assist with all of your needs. We apologize for any inconvenience.
If you have a medical emergency, please call 9-1-1.
We are currently experiencing higher than normal call volume. Please expect longer wait times.
When you call in, please feel free to take advantage of the call back feature to keep your place in queue.
We thank you for your patience.
We are currently experiencing higher than normal call volume. Please expect longer wait times.
When you call in, please feel free to take advantage of the call back feature to keep your place in queue.
We thank you for your patience.
CONTACT   1.800.668.1507 LOGINcart 0
We’re on a Mission.

MedicAlert Foundation Canada is a registered Canadian charity that proudly embraces our mission to put every Canadian in a position to benefit from high-quality health information at time of need.
 
Vision: A world where no one is alone in their time of need
 
Values

Excellence – We strive for excellence in everything we do, and we believe in confidently taking bold actions to achieve our mission.
Kindness – We are respectful, caring, considerate and friendly – striving to walk in the shoes of those we serve to make a difference every day.
Collaboration – We multiply our social contribution through collaboration. We pro-actively cooperate with all stakeholders because we know that together we can achieve more, faster.
Dedication – We are passionate about the important work we do, and we take pride and satisfaction in the quality of what we do and offer.
Trustworthiness – We are honest, reliable and dependable. Our clients can always count on us to follow through and to achieve positive outcomes.