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Safe & Found

We can take away the worry of wandering

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We take the worry out of wandering

Elderly woman with daughter

Safe & Found

We can take away the worry of wandering

Dementia, according to the World Health Organization, is one of the top 10 leading causes of death in the world… yes, top 10! It is also one of the fastest growing disease groups in Canada. In fact, the dementia population in Canada is expected to double in the next 6 years. It’s also well known that 60% of people living with dementia will wander. In fact, more than 40% of the calls to our 24/7 Emergency Hotline are for people who have gone missing.

SafeAndFound Homepage

60% of people with dementia or Alzheimer's disease will wander. If you or a loved one is at risk, Safe & Found is the lifeline you need.

MedicAlert's Safe & Found Program takes the worry out of wandering for people living with Alzheimer's and other dementias. Our research shows that when MedicAlert is involved, 91% of lost individuals are returned home quickly and safely. That compares to just 51% in cases where we are not involved.

How Safe & Found Works 

Safe & Found subscribers wear a special blue MedicAlert ID that identifies them to First Responders as having dementia. By calling the 24/7 Emergency Hotline number on the ID, First Responders get access to MedicAlert’s Subscriber Health Information Database, which holds important information about your loved one, such as condition-specific health information, wandering history, de-escalation techniques, and caregiver contact details. This allows for quick action and assists in safely reuniting you and your loved one.

How MedicAlert's Safe & Found Works

subscription

A paid subscription = A MedicAlert ID + Personal Health Record + 24/7 Emergency Hotline.

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Our 24/7 Emergency Hotline ensures critical health info & medical needs are communicated when you're not there.

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IDs are engraved with critical health info, a unique ID number & worn at pulse points where First Responders will immediately see them.  

first-aid

When First Responders call, MedicAlert provides critical health info to guide life-saving decisions in emergencies.

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When a First Responder or Good Samaritan calls, MedicAlert quickly connects them to the subscriber’s listed emergency contacts.

Why People Trust MedicAlert's Safe & Found

"Knowing my father's Safe & Found MedicAlert ID gives him a way to communicate and get help when needed brings me so much peace of mind." – Laurie

"Now that my husband wears a Safe & Found MedicAlert ID, I feel less stressed. I know he’s never alone in an emergency or when he wanders." – Michelle

"I got a Safe & Found MedicAlert ID because I want to maintain my independence for as long as possible. My dementia diagnosis came as a shock." – William

Get Started Today

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Join the Safe & Found program today and get $99.99 off a 1-, 2- or 3-year subscription. Complete the form and one of our friendly agents will return your call at your convenience. The Safe & Found subsidy is not available online and can only be redeemed via phone.
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About MedicAlert Safe & Found 

MedicAlert has one of the largest databases in the world that captures specific details about people with Alzheimer’s and other dementias. For more than a decade, we’ve managed Canada’s National Wandering Registry, and in 2023, more than 40% of calls to our 24/7 Emergency Hotline were related to individuals who became lost because of dementia-related disorientation. 

In 2022, in partnership with the School of Public Health at the University of Waterloo, MedicAlert undertook a first-of-its-kind research study using data from the National Wandering Registry as a starting point. 

Thanks to this research we’ve uncovered a clearer picture of patterns related to persons living with dementia. Here’s some of what we learned: 

  • 40% of individuals with Alzheimer’s and other dementias tend to become lost in the summer months 
  • 46% of individuals with dementia are prone to become lost in the afternoon 
  • 30% of individuals with dementia are prone to become lost in the evening 
  • The mean time from signing up for Safe & Found and a person’s first instance of becoming lost is 347 days 

Further research will help us to develop data-enriched technologies that will keep people who wander safe and reduce the emotional stress of always wondering if today is the day a loved one will go missing. With the dementia population expected to continue growing, Canada’s healthcare system and individual caregivers face an incredible burden. MedicAlert’s Safe & Found program exists to help ease this burden.