Holiday Shipping Deadlines
According to Canada Post estimates, orders placed after November 27th (with medical information) will not likely arrive before December 25th. Orders placed by Xpress Post will likely arrive by December 25th if the order is completed by December 4th.
[I145] SpotOn Shoe Tag Combo - Black/White
*Note: Emblem has 4 lines of engraving only.
Note: Trace amounts of nickel can be found in all stainless steel products.
Bracelets with beads, necklaces and dog tags are not for sale to children less than 3 years of age and not suitable for less than 10 years of age.
Products, excluding Precious Metals Products, come with a 60-day warranty beginning on the date the Subscriber purchases the Product. Precious Metals Products, come with a 1-year warranty beginning on the date the Subscriber purchases them. Precious Metals Products means a MedicAlert ID manufactured from Sterling Silver, Copper, Gold and Pearls and Beads with Sterling Silver Emblem.
Subscribers are responsible for paying the shipping costs to return the product to MedicAlert.
Please review the purchased items carefully for any defects or errors and report them to us within 10 days. Warranty shall be void if the products have been repaired by anyone other than our skilled jewelry team.
Warranty does not cover the following:
- Damage resulting from normal wear and tear, accidental damage or breakage, misuse or alteration
- Tarnishing or scratching of the emblem, chain and attachments
- Leather blemishes naturally found on leather products
- Loss of any kind
- Watch batteries
We offer 1 free resizing on bracelet chains that are available in multiple sizes within 30 days from the date of shipment, some exceptions apply. After 30 days, a resizing fee will apply and subscribers are responsible for shipping the product to MedicAlert for resizing.
Customized engraving of medical information on the emblem prevent MedicAlert from offering any refunds on identification products.
Delivery and Shipping
- Standard shipping - 5-7 business days (does not include manufacturing time)
- Expedited shipping - 2-3 business days (does not include manufacturing time)