Our Mission

Here to protect people in their most vulnerable moments.
Mission-1

Our Mission, Vision, and Values

Here to protect people in their most vulnerable moments.
Mission-1

Canada’s universal health care system is recognized around the world. Those living in this country are proud of what it represents. But as proud as we are, we know that there are gaps. That’s where MedicAlert comes in.

core purpose

Core Purpose

Our core purpose is to provide peace of mind to individuals and their loved ones by ensuring the reliable availability of critical health information, bridging gaps in health information exchange, and seamlessly integrating systems to deliver accurate, life-saving data that empowers first responders and health practitioners to safeguard lives and enhance patient care in emergencies.

vision

Our Vision

We envision a Canada where every individual has the power, ability, and access to data to create the best possible outcome for their emergency health needs. We will ensure that MedicAlert is on every wrist, either literally or metaphorically, so that the right data is in the right hands at the right time -- every time.

mission

Our Mission

We bridge the critical, pervasive information gaps that exist across the health and public safety systems in Canada. We do so by collecting, securing, managing, and sharing accurate and relevant health data so that people have positive outcomes during a health crisis -- or have the power to prevent a health crisis from ever happening.

MedicAlert Values

Excellence

We believe in the continuous pursuit of exceptional standards.

Integrity

We earn the trust of all constituents by upholding the highest standards of ethical behavior and taking responsible actions that consistently demonstrate our commitment to those we serve.

Collaboration

We multiply our impact through shared vision, believe in the power of collaboration to drive innovation and success, and harness the collective strength of employees, partners, and community to achieve our mission.

Kindness

We are respectful, caring, compassionate and empathetic – striving to walk in the shoes of those we serve to make a difference every day.

MedicAlert is poised to make a significant impact for its stakeholders as it continues its invaluable work in the context of modern health care. View our Strategic Plan.