Introducing HealthNavigator*

Healthcare systems can be complicated. MedicAlert’s HealthNavigator helps fill in the gaps by supporting you through your journey. Whether you are a patient, the caregiver for an elderly parent, spouse, child, or other family member, MedicAlert’s Health Navigator program is there to assist you during your journey.

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What is Health Navigator? 

Within Canada’s Healthcare systems, access to care, information and more can often be convoluted or lead to dead ends. When patients have trouble moving through the healthcare system, they sometimes give up, go without, or can even inadvertently be led astray. Any one of these scenarios can ultimately hinder a person’s ability to receive treatment or the care they need.

MedicAlert’s Health Navigator service aims to change all this. Whether you’re using Health Navigator for yourself, or your loved ones, Health Navigator aims to make your healthcare journey easier.

Our Health Navigator system is telephone-based. Once you sign up for a Health Navigator membership, your next step is to have a call with one of our highly trained medical professionals. These Health Information Specialists will listen to your issues, and help you discern next steps. Information you need will be provided to you via email, and you’ll be able to schedule follow-up conversations with your Health Information Specialist, as often as you like.

What do I get with a HealthNavigator subscription?

When you purchase a HealthNavigator one-year subscription for only $49.99, you’ll get unlimited access to Health Information Specialists by phone from 8:00am-8:00pm ET, Monday to Friday to assist you with health inquiries. Don’t delay, sign up today! 

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HealthNavigator includes the following and so much more!

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Find physicians, specialists, and diagnostic testing near you and/or sooner than an existing appointment
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Help in understanding what your latest test results mean
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Help to develop a list of questions for your first visit to a specialist
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Assistance in finding mental health professionals accepting patients in your region
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Support for individuals and caregivers to help manage a health condition, understand treatments, or identify resources specific to your location
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Health coaching services to keep you on track

Wondering what to ask your Health Information Specialist?

They can help with so many things, you need only choose what the priorities are for you, or your family. 

You can use your Health Information Specialist to: 

  • Find a family doctor near you, who is accepting new patients 
  • Get help understanding a condition and managing a chronic disease 
  • Get quick and personalized answers about your health insurance and provincial health coverage 
  • Get help understanding test results or a diagnosis 
  • Get access to mental health counselling resources, women’s health resources, and more 
  • Other needs as they arise 

Coupled with HealthHub, which is FREE to all MedicAlert subscribers, HealthNavigator ensures you have Canada’s most powerful health navigation service available. 

What are you waiting for?

* DISCLAIMER: Information provided as part of the HealthNavigator service is for informational and educational purposes only and is not designed or intended to constitute medical advice, or to be used for diagnosis. Due to unique individual needs and medical history, please consult your own primary care provider or specialist, who will be able to determine the appropriateness of information for your specific situation and can assist you in making decisions regarding treatment and medication.

HealthNavigator is a service provided by Novus Health for MedicAlert subscribers. Any activity, including signing up and use of HealthNavigator on the third-party website, shall be governed by Novus Health’s terms and conditions and privacy policy.