We’re upgrading our system in February. The privacy and security of your health information has always been paramount to MedicAlert. In mid-February we will be making an upgrade to our system that requires Subscribers to TAKE ACTION to ensure access their account or the account of a loved one.
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We are currently experiencing higher than normal call volume. Please expect longer wait times.
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We thank you for your patience. We are currently experiencing higher than normal call volume. Please expect longer wait times.
When you call in, please feel free to take advantage of the call back feature to keep your place in queue.
We thank you for your patience.
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Recent Posts

 

MedicAlert Connect Protect expands to Prince Edward Island

We’re happy to announce that in July, MedicAlert partnered with the municipal police agencies in Prince Edward Island to bring MedicAlert Connect Protect to their respective communities. The service is now accessible to municipal police in Charlottetown, Kensington and Summerside.[...]

Keep track of your physical progress and smash your goals using the ‘Exercise Diary’ in the My MedicAlert app

Beginning a new exercise program can be intimidating, but it doesn’t always have to be. Setting exercise goals, whether in the gym or at home, counts towards progress.[...]

Bob lives with dementia. When he fell during a walk, his MedicAlert ID helped bring him safely home.

When Bob was diagnosed with mild cognitive impairment and a brain injury from a car accident 10 years ago, he was determined not to let it slow him down. His biggest challenge was in finding the right words to express himself but he carried on doing many of the things he loved, including walking almost every day.[...]

MedicAlert honours paramedic for helping to bring senior safely home

Last Spring, Paramedic Devin Reynolds of the Middlesex-London Paramedic Service, showed so much compassion during a call that he is the winner of the 2019 MedicAlert Foundation Canada Legend of the Call Award. This award is in partnership with the Paramedic Chiefs of Canada.[...]

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