How We Work

Here to protect people in their most vulnerable moments.


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We began in 1956 with a simple idea...

A father’s desire to protect his daughter became a mission that is still changing the world today—one life at a time.
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Being a MedicAlert subscriber means you get:

  • A MedicAlert service plan (monthly, or 1-, 2-, and 3-year options available)
  • A MedicAlert ID (+ free engraving)
  • An online Personal Health Record (with unlimited free updates)
  • The protection of our 24/7 Emergency Hotline
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MedicAlert's 24/7 Emergency Hotline ensures that critical health information is communicated in a health emergency when you can't speak or when you're not there to advocate for a loved one.

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MedicAlert IDs are engraved with critical health info, a unique ID number and the phone number for our 24/7 Emergency Hotline. IDs are worn at pulse points where First Responders are trained to look.

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When a First Responder or 911 dispatch operator calls MedicAlert's 24/7 Emergency Hotline, we provide critical health info to guide life-saving decisions in emergencies for fast, fully-informed care outcomes.

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When a teacher, coach, or Good Samaritan calls our 24/7 Emergency Hotline, MedicAlert quickly connects them to the emergency contacts listed on the subscriber’s Personalize Health Record.