How We Work
Here to protect people in their most vulnerable moments.

We began in 1956 with a simple idea...

Being a MedicAlert subscriber means you get:
- A MedicAlert service plan (monthly, or 1-, 2-, and 3-year options available)
- A MedicAlert ID (+ free engraving)
- An online Personal Health Record (with unlimited free updates)
- The protection of our 24/7 Emergency Hotline

MedicAlert's 24/7 Emergency Hotline ensures that critical health information is communicated in a health emergency when you can't speak or when you're not there to advocate for a loved one.

MedicAlert IDs are engraved with critical health info, a unique ID number and the phone number for our 24/7 Emergency Hotline. IDs are worn at pulse points where First Responders are trained to look.

When a First Responder or 911 dispatch operator calls MedicAlert's 24/7 Emergency Hotline, we provide critical health info to guide life-saving decisions in emergencies for fast, fully-informed care outcomes.

When a teacher, coach, or Good Samaritan calls our 24/7 Emergency Hotline, MedicAlert quickly connects them to the emergency contacts listed on the subscriber’s Personalize Health Record.