Connect Protect Program

Our Connect Protect Program is a unique support service for Public Safety Answering Points (PSAPs) better known as 9-1-1 dispatch centres. It allows 9-1-1 dispatchers to access a subscriber's record directly, freeing frontline officers and other first responders to take action more quickly. Nearly 40 percent of MedicAlert's 24/7 Hotline calls are for people who wander and go missing or need de-escalation support. This makes the Connect Protect Program ideal for safeguarding loved ones with Alzheimer’s or autism, and for those living with a medical condition that could require immediate and focused attention in an emergency. Like no other service, it can quickly reunite loved ones, or get someone the precise medical attention they need.

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