About MedicAlert Safe & Found 

MedicAlert has one of the largest databases in the world that captures specific details about people with Alzheimer’s and other dementias. For more than a decade, we’ve managed Canada’s National Wandering Registry, and in 2023, more than 40% of calls to our 24/7 Emergency Hotline were related to individuals who became lost because of dementia-related disorientation. 

More than 700,000 people in Canada are living with dementia, and that number is expected to double in the next six years. Roughly 60% of people with dementia will wander at least once, and many will do so repeatedly. MedicAlert’s Safe & Found Program offers peace of mind for family members and care partners who worry about their loved one wandering.   

How Safe & Found Works 

Safe & Found subscribers wear a special blue MedicAlert ID that identifies them to First Responders as having dementia. By calling the 24/7 Emergency Hotline number on the ID, First Responders can gain access to MedicAlert’s Subscriber Health Information Database which holds important information about your loved one, such as condition-specific health information, wandering history, de-escalation techniques, and caregiver contact details. This allows for quick action and assists in safely reuniting you and your loved one. Our research shows that when MedicAlert is involved, 91% of individuals who become disoriented and lost are returned home safe and unharmed. That compares to less than 50% without our involvement.