Schedule Your My Account Concierge Appointment

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Here's what you can expect during your personalized, 1:1 conversation appointment with one of our Medical Profile Specialists:  

  • Guidance on how to complete your MedicAlert Personal Health Record ensuring you understand what's relevant and important to be aware of for your health conditions.   
  • Advice about whether or not you should update your ID given any changes to your health information that might make a difference in an emergency.  
  • Clear instructions on how to keep your Personal Health Record up to date yourself online.   

 To make the most of your appointment, please ensure you have all your medical documentation, medication and dosages ready.   

To make the most of your meeting, you may want to bring a loved one to join you on the call.  

Please note that My Account Concierge is not medical advice; you will need to contact your Healthcare Provider for personalized medical guidance. Provision of further information or uptake of the service does not guarantee any specific, different, or individualized health outcomes during an emergency.  

Cancellation Policy:  Please be advised that cancellations made up to forty-eight (48) hours before a scheduled appointment are processed without a penalty. Cancellations made forty-eight (48) hours or less before an appointment are subject to a charge of $50.00. This includes no-shows.