[I730] The Stainless Steel Collection - Bold Box Chain

Warranty

Products, excluding Precious Metals Products, come with a 60-day warranty beginning on the date the Subscriber purchases the Product. Precious Metals Products, come with a 1-year warranty beginning on the date the Subscriber purchases them. Precious Metals Products means a MedicAlert ID manufactured from Sterling Silver, Copper, Gold and Pearls and Beads with Sterling Silver Emblem.

Subscribers are responsible for paying the shipping costs to return the product to MedicAlert.

Please review the purchased items carefully for any defects or errors and report them to us within 10 days. Warranty shall be void if the products have been repaired by anyone other than our skilled jewelry team.

Warranty does not cover the following:

• Damage resulting from normal wear and tear, accidental damage or breakage, misuse or alteration
• Tarnishing or scratching of the emblem, chain and attachments
• Leather blemishes naturally found on leather products
• Loss of any kind
• Watch batteries

Resizing

We offer 1 free resizing on bracelet chains that are available in multiple sizes within 30 days from the date of shipment, some exceptions apply. After 30 days, a resizing fee will apply and subscribers are responsible for shipping the product to MedicAlert for resizing.

Return Policy

Customized engraving of medical information on the emblem prevent MedicAlert from offering any refunds on identification products.

Delivery and Shipping

• Standard shipping - 5-7 business days (does not include manufacturing time)
• Expedited shipping - 2-3 business days (does not include manufacturing time)