Alternative Shipping

Product Details

$28.99

PRM-SHIP

You may know that the Canada Post strike, which began on November 15, 2024, is now resolved. This means that mail delivery is resuming. During the Canada Post strike, MedicAlert introduced the option to pay for an alternative delivery service. We are keeping this option available for a limited time. Should you wish to select this option, you will need to add the alternative delivery option to your cart and select the province/region where you reside. The cost you are charged is based on the alternative delivery charges to your province/region.

Please note that the standard shipping cost of $10.99 will be the default shipping charge for all our product purchases, as is our standard practice during regular business operations. If you choose the alternative delivery option, we will charge you an amount calculated by subtracting the cost of standard shipping from the cost of the alternative delivery charge (which varies depending on your location), so that you will not be paying for two different types of delivery.

Should you choose not to select the alternative shipping option, your product will be delivered using standard or expedited shipping, based on the option you select at purchase. Please note that Canada Post is not accepting new mail items until Thursday, December 19.

Should you have any questions or concerns, please contact us at 1-800-668-1507, Monday through Friday, from 9:00am to 6:00pm EST.

Size

In Stock

Product Features

Bracelets with beads, necklaces and dog tags are not for sale to children less than 3 years of age and not suitable for less than 10 years of age.

Warranty

Products, excluding Precious Metals Products, come with a 60-day warranty beginning on the date the Subscriber purchases the Product. Precious Metals Products, come with a 1-year warranty beginning on the date the Subscriber purchases them. Precious Metals Products means a MedicAlert ID manufactured from Sterling Silver, Copper, Gold and Pearls and Beads with Sterling Silver Emblem.

Subscribers are responsible for paying the shipping costs to return the product to MedicAlert.

Please review the purchased items carefully for any defects or errors and report them to us within 10 days. Warranty shall be void if the products have been repaired by anyone other than our skilled jewelry team.

Warranty does not cover the following:

Damage resulting from normal wear and tear, accidental damage or breakage, misuse or alteration
Tarnishing or scratching of the emblem, chain and attachments
Leather blemishes naturally found on leather products
Loss of any kind
Watch batteries

Resizing

We offer 1 free resizing on bracelet chains that are available in multiple sizes within 30 days from the date of shipment, some exceptions apply. After 30 days, a resizing fee will apply and subscribers are responsible for shipping the product to MedicAlert for resizing.

Return Policy

Customized engraving of medical information on the emblem prevent MedicAlert from offering any refunds on identification products.

Delivery and Shipping

MedicAlert products are custom manufactured and can take between 2 to 8 weeks to manufacture depending on the product.

Standard shipping - 5-7 business days (does not include manufacturing time)
Expedited shipping - 2-3 business days (does not include manufacturing time)

*Orders are reviewed by our Medical Profile Specialists and you maybe contacted if necessary to complete the engraving.

Click to read about shipping options

Holiday Shipping Deadlines

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