Save up to $150 on IDs, accessories, +CARD, and HealthNavigator subscriptions.
You don’t want to miss these savings!
• Spend $50, Save $5 (use code SAVE5) • Spend $75, Save $10 (use code SAVE10) • Spend $100, Save $25 (use code SAVE25)
• Spend $200, Save $50 (use code SAVE50) • Spend $300, Save $100 (use code SAVE100) • Spend $500, Save $150 (use code SAVE150)
Black Friday is Here!
✨ Save 10% on Gold IDs ✨ Save 20% on Sterling Silver IDs ✨ FREE shipping* on all online Black Friday sale orders.
Use code BLACKSHIP.
*Free standard shipping available once Canada Post strike concludes. Free shipping on online Black Friday sale purchases only. Sale ends 12/02/2024 at 11:50pm EST. Designer Collection excluded from Black Friday Sale.
Inventory Blowout
From gold to stainless steel, your favourite MedicAlert IDs are on sale now. Save up to 50%!
Holiday Shipping Deadlines
According to Canada Post estimates, orders placed after November 27th (with medical information) will not likely arrive before December 25th. Orders placed by Xpress Post will likely arrive by December 25th if the order is completed by December 4th.
Not sure what size you are?


Alternative Shipping
Product Details
Out of an abundance of caution, MedicAlert has made the decision that starting Wednesday, May 14, we will not be putting any products or letters in the mail for shipping. We made this decision knowing that items put in the mail after this date may not arrive at their destination before the potential Canada Post strike. If the strike is averted, MedicAlert will return to standard mailing and shipping practices as quickly as possible.
Should Canada Post go on strike, MedicAlert will be offering you the options to pay for an alternative delivery service. Due to popular demand, we are making that alternative delivery service available now, for anyone concerned about their product potentially being delayed by the possible strike.
Should you wish to select the alternative delivery option, you will need to add it to your cart and select the province/region where you reside. The cost you are charged is based on courier delivery charges to your province/region and is subject to courier availability.
Please note that the standard shipping cost of $10.99 will be the default shipping charge for all our product purchases, as is our standard practice during regular business operations. If you choose the alternative delivery option, we will charge you an amount calculated by subtracting the cost of standard shipping from the cost of the alternative delivery charge (which varies depending on your location and is pending courier availability), so that you will not be paying for two different types of delivery.
Should you have any questions or concerns, please contact us at 1-800-668-1507, Monday through Friday, from 9:00am to 6:00pm EST.
Product Features
Bracelets with beads, necklaces and dog tags are not for sale to children less than 3 years of age and not suitable for less than 10 years of age.
Warranty
Products, excluding Precious Metals Products, come with a 60-day warranty beginning on the date the Subscriber purchases the Product. Precious Metals Products, come with a 1-year warranty beginning on the date the Subscriber purchases them. Precious Metals Products means a MedicAlert ID manufactured from Sterling Silver, Copper, Gold and Pearls and Beads with Sterling Silver Emblem.
Subscribers are responsible for paying the shipping costs to return the product to MedicAlert.
Please review the purchased items carefully for any defects or errors and report them to us within 10 days. Warranty shall be void if the products have been repaired by anyone other than our skilled jewelry team.
Warranty does not cover the following:
- Damage resulting from normal wear and tear, accidental damage or breakage, misuse or alteration
- Tarnishing or scratching of the emblem, chain and attachments
- Leather blemishes naturally found on leather products
- Loss of any kind
- Watch batteries
Resizing
We offer 1 free resizing on bracelet chains that are available in multiple sizes within 30 days from the date of shipment, some exceptions apply. After 30 days, a resizing fee will apply and subscribers are responsible for shipping the product to MedicAlert for resizing.
Return Policy
Customized engraving of medical information on the emblem prevent MedicAlert from offering any refunds on identification products.
Delivery and Shipping
- Standard shipping - 5-7 business days (does not include manufacturing time)
- Expedited shipping - 2-3 business days (does not include manufacturing time)