MedicAlert Necklace lengths vary from 18” to 30” depending on the necklace model chosen. Refer to the product descriptions for specific chain lengths.
All MedicAlert identification products including emblems, chains, bands, beads, crystals, pearls, leather bands, latex-free rubber, and attachments carry a 1 year warranty, from the date of purchase, against all defects in material and workmanship. Subscribers may return defective products within 1 year from the original date of purchase for replacement or repair. Subscribers are responsible for paying the shipping costs to return the product to MedicAlert.
Citizen Watches: MedicAlert offers a 1 year engraving warranty on Citizen watches. There is an additional limited five-year warranty for the watch movement and components provided by Citizen Watch Company.
Roots Watches: Roots Canada offers a 2 year warranty on the Roots watch movement, dial and hands and a 1 year warranty for manufacturer's defects.
We offer 1 free resizing on bracelet chains that are available in multiple sizes within 30 days from the date of shipment. After 30 days, a resizing fee will apply and subscribers are responsible for shipping the product to MedicAlert for resizing.
Customized engraving of medical information on the emblem prevent MedicAlert from offering any refunds on identification products.
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