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Holiday Shipping Deadlines

According to Canada Post estimates, orders placed after November 27th  (with medical information) will not likely arrive before December 25th. Orders placed by Xpress Post will likely arrive by December 25th if the order is completed by December 4th.

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Safe & Found

Safe & Found

Product Details

$0
safe-found
MedicAlert began its Safe & Found Program in 2012 when we were asked by the Alzheimer's Society and the RCMP to take on the management of the National Wandering Registry. Since then, we've protected more than 50,000 people living with Alzheimer’s and other dementias with the help of our blue dementia ID and the conditions-specific health information stored securely in our Subscriber Health Information Database. But The ID Is Just The Beginning. Dementia, according to the World Health Organization, is one of the top 10 leading causes of death in the world… yes, top 10! It is also one of the fastest growing disease groups in Canada. In fact, the dementia population in Canada is expected to double in the next 6 years. It’s also well known that 60% of people living with dementia will wander. The challenge for care partners is not knowing if their loved one will wander or when it will happen. Safe & Found not only helps people living with dementia and their care partners, it also helps fund ground-breaking research. With your gift, you can change the life of someone living with dementia.

Product Features

Bracelets with beads, necklaces and dog tags are not for sale to children less than 3 years of age and not suitable for less than 10 years of age.

Warranty

Products, excluding Precious Metals Products, come with a 60-day warranty beginning on the date the Subscriber purchases the Product. Precious Metals Products, come with a 1-year warranty beginning on the date the Subscriber purchases them. Precious Metals Products means a MedicAlert ID manufactured from Sterling Silver, Copper, Gold and Pearls and Beads with Sterling Silver Emblem.

Subscribers are responsible for paying the shipping costs to return the product to MedicAlert.

Please review the purchased items carefully for any defects or errors and report them to us within 10 days. Warranty shall be void if the products have been repaired by anyone other than our skilled jewelry team.

Warranty does not cover the following:

  • Damage resulting from normal wear and tear, accidental damage or breakage, misuse or alteration
  • Tarnishing or scratching of the emblem, chain and attachments
  • Leather blemishes naturally found on leather products
  • Loss of any kind
  • Watch batteries

 

Resizing

We offer 1 free resizing on bracelet chains that are available in multiple sizes within 30 days from the date of shipment, some exceptions apply. After 30 days, a resizing fee will apply and subscribers are responsible for shipping the product to MedicAlert for resizing.

 

Return Policy

Customized engraving of medical information on the emblem prevent MedicAlert from offering any refunds on identification products.

 

Delivery and Shipping

MedicAlert products are custom manufactured and can take between 2 to 8 weeks to manufacture depending on the product.
  • Standard shipping - 5-7 business days (does not include manufacturing time)
  • Expedited shipping - 2-3 business days (does not include manufacturing time) 
*Orders are reviewed by our Medical Profile Specialists and you maybe contacted if necessary to complete the engraving.
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Need product care information?

Taking good care of your MedicAlert medical ID, with regular cleaning, will prolong it's life.