We speak when you can't.
For three generations, Canadians have relied on MedicAlert to be there in their most vulnerable moments.
Reliable. Steadfast. When seconds count.
We are the original Personal Health Record supported by a medical ID. More importantly, we are the only service trusted and endorsed by Canada’s first responders. We’re there to speak for you or a loved one when you can’t.
We’re there when you need us most.
MedicAlert is so much more than an ID.
First responders look for a MedicAlert ID at pulse points around your neck or wrist. Every year, we train thousands of first responders on our Look - Read - Call protocol.
Custom engraving on your ID alerts our first response partners to your conditions, illnesses, allergies, medications, or devices. Your unique subscriber number ensures that first responders have access to your full Personal Health Record when needed.
The MedicAlert Emergency Response Line staffed by our team gives 24/7 access to your in-depth health information when first responders need it. And if your community has our Connect Protect Program, then local 911 dispatch operators ensure that their teammates get your health information and can provide fast, fully-informed assistance to give you better care outcomes.
We recently updated our system and sent an email to existing subscribers to reset passwords or register for an online account. Please check your inbox or your spam/junk folders for instructions. Thank you.
We are currently experiencing higher than normal call volumes. For faster self-service for things like updating your address or phone number, making changes to your health information or purchasing a new ID, please login to your MedicAlert Account.
MedicAlert's Outreach Programs
Safe & Found
MedicAlert began its Safe & Found Program in 2012 when we were asked by the Alzheimer's Society and the RCMP to take on the management of the National Wandering Registry. Since then, we've protected more than 50,000 people living with Alzheimer’s and other dementias.
The IDEA (Inclusion, Diversity, Equity in Action) Program is MedicAlert’s charitable assistance program. Across Canada, there are hundreds of thousands of people who have a wide range of barriers accessing health care services. Our goal is to promote health and reduce inequities in accessing the MedicAlert service.
No Child Without®
Our No Child Without Program provides tools for children to self-advocate, help peers empathize, support teachers in understanding more about inclusive approaches for children with health challenges, and provide parents additional resources for when they are not there to be a voice for their children.
Our Connect Protect Program is built specifically for the first response community. It provides in-depth training on our services and teaches police, fire fighters and paramedics the specifics about condition-specific IDs and what to do in those circumstances.
Your gift helps us protect more lives.
MedicAlert has provided hundreds of thousands of people living in Canada with access to our lifesaving service, giving individuals and their loved ones peace of mind. But we couldn’t do it without you.
Support our Outreach Programs
Help children, people impacted by social determinants of health, and those living with Alzheimer’s or other dementias, and help first responders manage mental health crisis calls.
Become a Monthly Donor
Join our monthly giving program and provide year-round support for our work to keep people safe.
A Gift in Your Will
Leave a gift of a lifetime which will impact generations to come.
Subscribe To Our Newsletter
Join more than 80,000 MedicAlert Subscribers who read our Newsletter each quarter. Learn about our latest research. Take a deep dive into subscribers’ stories about how MedicAlert helped keep them safe. Hear from First Responders about what they want to know to help you and so much more!